We offer free returns of your BYREDO.com order within 30 days from delivery. Your return can be against an exchange or a refund.

Note that it is not possible to return used items. All items will be checked for quality purposed and must be new, unopened and sealed.

Once checked, our Client Service will provide you with a prepaid label to return your product.

If you made your purchase through a partnered retail location, such as an airport or department store, then any return will need to be made in accordance with the return/cancellation policy of the relevant retailer and should not be returned directly to us. 

We hope that you are happy with your order, but if for some reason you are not, please contact our Client Services team for additional support.