As you are a consumer you may return your order within 30 days from delivery and obtain a refund. Note that it is not possible to return items purchased online to any of our stores. If you made your purchase through a partnered retail location, such as an airport or department store, then any return will need to be made in accordance with the return/cancellation policy of the relevant retailer and should not be returned directly to us.

If you are experiencing issues with your product after 30 days of purchase, please contact our Client Services team for support.